Hamza Sanda

I'm Hamza Sanda. A dynamic manager who leads and delivers rapid strategic business development. Has successfully transferred Sales and Marketing experience across companies in B2B and B2C markets, in start-up; turnaround; and growth environments.

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- Leadership & General Management: High-energy leader, motivator and team player who drives demanding change agendas. Delivers results by bringing clear thinking and generating action. Managed and developed teams from 3 to 100, serving customers through channels, direct and by telesales. - Strategy, Sales & Marketing Expertise: Creates the strategic vision and balances this against short-term requirements. Created 5 sales and marketing strategies and worked in 4 turn-around and 3 start-up environments in both B2B and B2C. - Sector Experience: 4 companies (7 if subsidiaries are included) in 3 different markets as diverse as Telecommunications, Technology and Call Center. Company turnovers of: 10 mio Euro to 300 mio Euro. - Customer, People & Performance Focus: Listens to customer and company needs, then, by working across functions, delivers results that meet or exceed expectations. Highly intuitive people skills enabling the maximisation of individual

Assistant General Manager at 11833 Vastech İletişim Teknolojileri

March 2011 - March 2012

Mission & Vision: - Make People's Lives Easier and Faster - Give Value Added Services via International Careers - Make 11833 the Number One Online Directory Services - Enhance the Organization and Partnership Success Cases: Revenues exceed 800K TL from 60K TL in 3 months. Specialises in delivering business results and change by solving problems and implementing solutions fast. Responsible from all service and business development, also the brand management of 11833, ATL & BTL marketing, social network and online advertisement are under my division. Launched Turkey’s first online 118 Directory Query Service for individuals and corporate customers, as www.11833.com.tr. (total 310.000 member-users) Revenue is over 60K TL per month. Launched Turkey’s first 118 DQ Service iPhone and Android application that has revenue over 70 TL per month.

Assistant General Manager at Lotus Telecom

March 2011 - March 2012

Responsible from all Sales & Marketing Activities

Service & Product Development Manager at 11850 Kazandıran Rehber (Rehberlik Hizmetleri Servisi A.S.)

June 2010 - March 2011

* Leading and coordination responsibility of services and projects including Directory Assistance(11850-11819), mobile application, virtual numbering, SMS, m-payment, web, IVR/IVVR and other mobile services, * Managing the company budget, * Developing corporate, product and service strategies according to market and economical conditions, * Managing negotions with local and international business partners, * Managing relationship with regulatory bodies, governmental entities (BTK, MPI, RÖK), and operators, * Managing Marketing plans, strategies and budget for Rehberlik Hizmetleri Servisi A.Ş. services, * Coordination of all departments including technical department to achieve service and company targets, * Coordinating and leading projects with third parties for directory assistance and mobile value added services, * Supervising project and product managers to ensure goals and budgets are met, managing schedules and setting priorities according to the due dates, resource and quality criteria, * Creation and realization of the new services like kampanya (interactive loyalty program) or service scenarios to existing services like 11850 pharmacy on duty. * Coordinating and leading whole purchasing and outsourcing operations of 11850 project including call center products, call center services and interconnection operations

Internal Market - Sales&Business Development Senior Executive at Turkcell Global Bilgi

September 2009 - June 2010

Worked within the management team of an expanding and progressive organisation this role carries responsibility for identifying and converting new business and sales opportunities across a range of call center sector.(Turkcell Global Bilgi is the biggest Call Center in Turkey) - Leading Responsible for growth with generating leads, new market entry and added sales revenue in existing local market with outsourcing B2B call center projects in Turkey - Ensuring profitable growth and development of B2B partner relationships (new) across all channels in Turkey. - Prepared profitable business propositions and developed innovative call center products. - Identified suitable prospects and established mutually beneficial opportunities through local business networks and partnerships in Turkey. - To maintain internal management information related to competitors, new business activity and develop new insights

Foreign Region - Sales & Marketing Manager at CPG Bilgi ve Telekomünikasyon İletişim Sist. A.Ş.

September 2006 - January 2009

•Supporting for all Sales and Pre-sales activities for all products below. - Ericsson: SDH, Minilink, IPDSLAM, GSM, Fiber Optic Solutions - Mitel : PBX, Call Center Solutions - Aastra : PBX, Call Center Solutions •Management of existing and potential Customers’ Portfolio in Algeria and Tunisia •Establishing and developing business with customers •Closing Sales with Customer Satisfaction •Analysing the market and folllowing up all competitive products •Preparing Quotations, Project designs and Proposals •Making demo and presantations •Coordinating all installation processes with Engineering department and Consulting Firms •Following up all processes “before and after sale” •Arranging all domestic&abroad orders to Vendors •Promoting Customer relations and creating new business plans Corporate Customers

Corporate Customers Department Manager at Bircom Telekomünikasyon ve Bilişim Hiz.San.Tic.Ltd

July 2004 - July 2006

Realizing the Sales of all Pbx Group Products and Solutions (Siemens-Alcatel IP-ISDN Pbx, UMTH, VoIP, Software, Headset..etc) •Management of existing and Potantial Customers' and Retailers' Portfolio •Following up all process "Presale and After-sale" •Pricing, Proposal and Presantation (technical&sales) •Technical and Sales Consultation to Customers •Closing Sales with Customer Satisfaction •Reporting all process

Bahcesehir Universitesi

2010 – 2011

Concentration: Executive MBA

Bahcesehir Universitesi

2010 – 2011

Concentration: Executive MBA

Bahcesehir University

2010 – 2011

Concentration: Executive MBA

Bahcesehir University

2010 – 2011

Concentration: Executive MBA

Yildiz Teknik Universitesi

1997 – 2002

Concentration: Electronics & Communication Engineering

Yildiz Technical University

1997 – 2002

Concentration: Electronics & Communication Engineering

Yildiz Technical University

1997 – 2002

Concentration: Electronics & Communication Engineering